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hikvision authorised reseller

Hikvision Camera

Officially the largest manufacturer of CCTV products in the world - Hikvision products are used in more CCTV applications than any other brand. They offer great reliability at very competitive prices.

We stock both the Hikvision "Turbo HD" HD-TVI Cameras, HD-TVI Recorders, HD-TVI Kits and their IP CCTV Cameras, NVRs and complete kits. In short, if you are looking for a Hikvision product, we can source it for you! And rest assured as an official Hikvision reseller we only source genuine hikvision products.

We have been an official UK Sub Distributor of Hikvision products since 2014, as one of the first in UK - we know the range better than most, so feel free to give us a call with any hikvision questions.

Hikvision are constantly updating their range of products and have recently had major firmware updates which can cause some compatibility issues if you have older firmware products - read more about this here.

Important notice: Please make sure you only ever update your firmware by downloading it from the hikvsion website - you can download hikvision firmware here.

All hikvision products can be networked and come with the IVMS-4200 CMS software for use on a PC, and you can download the smart phone app IVMS-4500 on both iOS and Android. All their products use the same menu system making them an ideal choice if you have multiple sites as no matter what DVR/NVR/IP Camera you install on each site - you can log into all of them from one location and the menu/setup is similar for all.

There is also a FREE Hikvision DDNS - this means if you have a dynamic IP address, you can still view your CCTV over the internet by registering an account at www.hik-online.com and configuring your device on that website.

As always, if you need any advice with a product you have bought from JMC Secure there are several ways to contact us.

hikvision authorised reseller

See below notice from Hikvision

1st June 2016

Valued Hikvision Customers:

Hikvision UK Limited only sells products through our authorized distribution partners. We value all of our industry partners and are proud of the relationships we have developed to help expand the use of our innovative video surveillance products and solutions. Our authorized Hikvision distribution partners have committed to serve as a link across the UK and Ireland value chain by providing excellent pre- and post-sale customer service.

Unfortunately, not every organisation currently selling Hikvision products has been authorized by Hikvision UK. There are possibilities that un-authorized dealers may sell counterfeit, used, or damaged products, which may have been altered with modified firmware and as such will not work or continue to work with legitimate products supplied through authorized channels. As per our company policy, Hikvision manufacturer's warranty will be void, since the product is no longer in original factory condition, and Hikvision offices will not provide any support or assistance with these products.

Please be informed that the authorized Hikvision UK distribution partner is officially entitled to describe itself as "Authorized Distributor" or "Authorized Resellers" and allowed to use the following protected branded logo's. Hikvision does not allow anyone, or consider them authorized to sell our products on open internet platform such as eBay, Amazon, Aliexpress, Snapdeal etc.

hikvision authorised reseller

Before purchasing Hikvision products from an organisation, all customers should satisfy themselves that the company is "authorized". You should also consider if you are willing to risk your security systems by knowingly buying a product that could fail to safeguard the assets it was supposed to protect. The benefits of buying through authorized partners are clear:

Authorized Partners Unauthorized Dealers
Are backed by local sales and engineering support Cannot offer sales or engineering support
Are supported by local tech support hotline from 9 am to 5 pm Do not offer technical support
Offer guaranteed products In most cases are not offering products made for UK market
Offer products backed by manufacturer's warranty Falsely claim to offer warranty through Hikvision UK
Offer project registration and project discounts Do not offer project registration or project discounts
Offer free of charge Hikvision Certified Academy Training Do not provide any Training from Hikvison UK.

If you have any questions or concerns about the official status of your Hikvision partners before your purchase, please contact Hikvision UK Customer Service at sales.uk@hikvision.com who can confirm their official status.

Thank you for your continued support of our industry-leading video surveillance products.

Hikvision UK Limited

New Hikvision Warranty - Aug 2016

Hikvision have upgraded their manufacturer warranty on some of their range as of August 2016, changes effect below models:

Cameras:

All 2-Line IP cameras are now supplied with a 3 Year Hikvision Manufacturer Warranty. You can tell the IP camera is part of the "2-Line" by simply noting the model number, all 2-Line cameras will have a model number that starts "DS-2CD2", so for example camera model DS-2CD2142FWD-I is part of the 2 Line Series, but model DS-2CD6362F-IV is part of the 6 Line Series.

This new warranty does NOT apply to any PTZ cameras.

DVRs/NVRs

All the "76" series NVRs have been upgraded to a 3 Year Manufacturer Warranty. This is all models that start "DS-76".

Our Range of Hikvision CCTV Cameras

Hikvision - The leading CCTV Brand